Tuesday, April 19, 2011

How's your cleaning agency doing? If you're not happy with your existing client database and want to book more loyal customers, then you will need to put more thought into client acquisition and client retention techniques. Here are two strategies to consider.

Strategy 1 - Advertise!

When you're starting a business, the most important thing is to get the word out and let it spread. But after a while, you will learn that word of mouth can only get you so far. Once you've introduced your business to the market, you need to exert an effort to keep pushing the company forward, and this is when you need aggressive advertising.

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Take time to sit down and come up with an advertising plan. The most important thing you have to decide when it comes to your advertising is how much you are willing to shell out for advertising. A small investment of $100 can already go a long way if you are only planning to reach out to the residents in your city. For $100, you can prepare a lot of flyers, business cards, and a simple website. If you have the know-how, you can design your own advertising materials so you don't have to pay someone else to do it for you. All these can help you enhance your business' popularity.

But if you're facing stiff competition, the best way to expand your cleaning agencies' client database is to offer unique promotions targeted to both your new and old customers. If you get new customers but lose the old ones, your client database won't increase. So, come up with promotions for both market segments. For example, you can give discounts to first time customers and come up with a rewards program for recurring customers.

Strategy 2 - Give your best!

The best advertisement for your business, however, is your own performance. You will not expand your cleaning agency's client database if you do not deliver high quality service that satisfies your current customers. Keep the 80/20 rule in mind: you get 80% of your business from loyal, repeat customers and 20% from new customers. And if your loyal customers are happy with your service, the easier it will be to convince new clients to sign on with you.

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Also, don't think that just doing a great job cleaning is enough. You have to create a professional, trustworthy image. Ideally, you should wear uniforms when you go to your clients' homes, regardless of whether it's your first visit or your fiftieth. Use effective cleaning materials and well-maintained tools. Use a tool organizer for a clean and organized look. Most of all, always talk to your customers, both existing and prospective, in a professional yet friendly manner.

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Thursday, October 28, 2010

Why are drawstring backpacks very popular at conventions? One of the reasons why these bags are popular at conventions is because they offer great branding opportunities and are durable. They thus provide their recipients with a very long after event lifespan so that they will be still be used even long after the occurrence of the events. Apart from durability, drawstring backpacks are made of high quality materials at very affordable rates and are good value for money and will provide publicity to a business without too much of an investment.


The ability of drawstring backpacks to make a brand statement gives any company the opportunity to increase its visibility especially because they have a very large printing area that can be used to the advantage of the company or business. With these bags, the name, logo and message of the business will be much more noticeable. Being a large promotional product is an advantage because the bag can be used especially if you need to advertise using lots of details or want to make a bigger print that will be discernible from afar. If you want to get the attention of many people at the convention, this is the ideal promotional product.
These bags are also trendy and are appealing to a large section of people thus making them ideal for use in promotion at conventions. They are the kind of bags that can be used for any purpose be it for camping, shopping, for schooling, travelling and by sports people or athletes. People who are always on the move are very fond of these bags and find them to be very functional. At convention where you might have to carry around many items when the convention has taken a break, these bags are ideal because of their practical nature. You can easily stuff all your belongings in the drawstring backpack and sling it on your shoulders comfortably and walk around with it.

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A drawstring backpack is a bag that is very easy to carry around. It is comfortable and convenient and has a light manner about it. This is a bag that has a practical manner about it making it very popular in conventions where people walk around and about when the convention is not going on. You can actually practically carry all your personal belongings on such a bag without feeling that you have too much weight on you. They are also designed using bright colors that easily attract attention and this makes them ideal for use in conventions where there are many people.
A backpack is foldable and easy to hand out to customers and prospects and this makes it ideal for use in promotion at conventions. They are also easy on the budget and can also be bought in bulk thus enabling a company to gain more cost cutting measures and making them a good investment that will give back great returns. Drawstring backpacks are easy to make and can be designed in many different ways. Their decorative potential is unlimited and they are available in a wide variety. People are fond of these bags because they can use them to hold all the products, materials or literature that are given to them during the conventions thus making them the perfect giveaway promotional products at such events. Because drawstring backpacks are popular at conventions, they are worth using for your next promotional campaign.
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